Wonderful, Caring Job with my mother

June 20, 2012

Personnel Director

First Care of New York Inc.
2488 Grand Concourse, Suite # 332
Bronx, NY 10458

Dear Sir or Madam:

I would like to just take a moment to thank you for the personal assistance that we have received from your employees during the past 30 months. My mother, Ms. Lucille, has been under the care of Ms. Marvalyn, who is her home attendant, and we are very happy to have incorporated her as part of our family. She has done a wonderful, caring job with my mother. Her health, at age 88, has actually improved under Marvalyn's steady hand, and her quality of life certainly has also.

Additionally, we have enjoyed good relations with the staff over the telephone, including Annery, who has helped us with payments, and Ana Dominguez, who is our main contact and who has assisted us with graciousness and kindness with every need we have had. They are both really top notch, and you must be very pleased that they work in your organization.

Ana's pleasant and capable manner has helped to make a difficult situation in taking care of my dear mother easier. We have appreciated her very much. I'm saying this now because we have gotten news that we are being transferred to Ulster County in September, and wanted to take this final opportunity to mention that we had such a good experience with First Care due to your employees.

Thanks very much.

Sincerely,

Mrs. Carol

Brooklyn, NY